Welcome to
GOLD BPO
CONtact CENTER - Call Center SERVICE
Your partner for customer service
from Istanbul
"Efficient. Multilingual. Reliable."
Gold Call Center supports companies throughout Europe and other countries
with professional contact center and BPO services.
Our multilingual teams
We offer you high-quality services at attractive prices –
tailored to your needs.
🎯 Get a free consultation now – we'll show you how to reduce costs and increase customer satisfaction.
Our services at a glance
Inbound services
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Customer hotline & helpdesk
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Order acceptance & returns management
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Technical Support (1st & 2nd Level)
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Complaint and Claims Management
Outbound services
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Appointment scheduling for sales
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Customer recovery
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Market research & surveys (B2B/B2C)
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Lead generation & qualification
FURTHER SERVICES
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ERP/CRM Management
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Back office
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Data Collection & Maintenance
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Email marketing / service
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Multichannel Service
About Us
Who we are
Gold Call Center has been an owner-managed company since 2018.
BPO company based in Istanbul.
Our multilingual teams are not only specialized in the requirements of the EU/DACH region, but also in multilingual services worldwide
Company established.
We combine cultural understanding with
technical excellence and high service quality.
Trust, flexibility and efficiency are paramount for us
first of all.
Ergün Erdem
Business owner
Advantages
Why Choose Gold Call Center?
✅ Native-level German-speaking professionals
✅ Strategic location: High quality & lower costs
✅ GDPR-compliant & data secure
✅ Scalable, flexible service models
✅ Direct support & fast decision-making
Get in Touch
Let’s talk about your project. We’re happy to provide a free, non-binding consultation.
Feel free to email us, give us a call, or use our contact form.
We’ll get back to you promptly.
📞 Contact Information
📧 Email: e.erdem@goldcallcenter.com
📞 Phone (Turkey): +90 535 242 52 35
📞 Phone (Germany): +49 163 24 777 31
📍 Location: Istanbul, Turkey